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Home / Privacy Policy

Privacy Policy

How TelKo Water collects, uses and protects your personal information.

Last updated: May 21, 2026

1. Introduction

TelKo Water ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose information about you when you visit our website, submit an enquiry, place an order or apply for a job or partnership.

2. Information we collect

When you use our website or contact us, we may collect:

  • Identification details: Name, phone number, email address.
  • Order details: Customer type, district, delivery address, product preferences and quantities.
  • Application details: For career or distributor applications — experience, vehicle/licence details, business background.
  • Technical data: Browser type, device information and standard log data when you visit our website.

3. How we use your information

We use your information only to:

  • Respond to your enquiry or process your order.
  • Deliver products and services you have requested.
  • Evaluate job or partnership applications.
  • Communicate with you about offers, updates and customer service.
  • Comply with legal obligations.

4. How we collect data via forms

Our website forms send your enquiry details to TelKo Water through your own WhatsApp or email application. The form does not store data on a third-party server — your details travel directly from your device to us through the channel you choose.

5. Data sharing

We do not sell, rent or trade your personal information. We may share your details only with:

  • Our delivery and logistics partners — strictly to fulfil your order.
  • Government authorities — only when legally required.

6. Data security

We take reasonable steps to protect your information from loss, misuse and unauthorised access. However, no internet transmission is completely secure — we cannot guarantee the absolute security of data transmitted to our website.

7. Cookies

Our website does not use tracking cookies by default. If you enable analytics (e.g. Google Analytics) on your visit, those services may set their own cookies as described in their respective privacy policies.

8. Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.

To exercise these rights, email us at contact@telkowater.com.

9. Third-party links

Our website may link to external sites (WhatsApp, Google Maps, etc.). We are not responsible for the privacy practices of those sites — please review their policies separately.

10. Children's privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.

11. Updates to this policy

We may update this policy from time to time. The current version will always be available on this page with the "Last updated" date.

12. Contact us

For any questions about this Privacy Policy or how we handle your data, please contact us: